DIGITAL STUDIO / NEWECOM
Frequently asked questions
Answers about pricing, website delivery, handover, support and course enquiries at NewEcom.
Do I need a website or a landing page?
A landing page suits a single product, service or campaign. A website suits several pages such as about, services, articles and contact. Describe your intended use if you need help choosing.
Is the website price the final amount?
No. It is indicative pricing for the work described on each page. NewEcom provides a formal quotation after discussing pages, functions, content and integrations. The quotation identifies included items and separate charges.
How long does a website take?
Timing depends on pages, features, available content and reviews. Milestones are included in the proposal. Tell us about any launch deadline in your first email so we can discuss feasibility before taking on the work.
What if I do not have copy or images?
NewEcom can include writing in the proposal. You provide accurate product and service information and available brand assets. Stock imagery, photography and video production are quoted separately when needed.
Can you build a Vietnamese and English website?
Yes. We agree on pages, writing or translation and approval responsibilities. Each page has a corresponding URL and content in both languages.
Can I make updates after handover?
If content management is included, you receive guidance for the agreed editable areas. Accounts, source code, assets and maintenance are described in the proposal. Not every feature is necessarily editable through an admin interface.
Do you guarantee Google rankings or revenue?
No. NewEcom specifies work such as technical fixes, articles, page updates and reporting. Rankings, enquiries and revenue also depend on products, markets and how the business operates.
How do I enquire about a course?
Email the course name, group size and suitable dates to dinhkimhungw@gmail.com. Content, instructor, schedule and tuition are confirmed before you join. The website does not accept payments.
Should I send account passwords immediately?
No. Begin with a description of the work. If system access is needed, we agree how to grant appropriate permissions. Do not send passwords, API keys or customer records in an introductory email.
Service enquiries
Discuss your project
Send the work you need done and your preferred timing. NewEcom will discuss requirements and prepare a quotation.
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